Can I track my order?
Yes. You will receive a confirmation email when your order ships. This email will have a link to the shipping company web site that will show where your package is in the delivery process.
Can I get Overnight Delivery?
YES! Call us if you need priority delivery 877 813-1377
Do you offer a warranty or a guarantee?
YES! Ecoclear Solutions offers a 30-Day Money Back Guarantee! Your 100% satisfaction is guaranteed! Items may be returned within 30 days of purchase for a full refund. Simply return the item(s) to us via US mail or UPS. Include your name, date of purchase, and reason for the return with the package. We will then credit your credit card for the price of the items that you return. Shipping charges will not be refunded. Please ship returns to: 300 N. Lake St Montgomery, IL, 60538.
What is your Privacy Policy?
Ecoclear Solutions Corp. believes our customers trust is our most important asset. For that reason, we respect you as a customer and 1. to safeguard all information you share with us. 2. we will NOT lease, sell or distribute customer information to other business or individuals. 3. to limit the collection and use of customer information to the minimum required to deliver superior service. 4. to permit only authorized employees, who are trained in the proper handling of customer information, to have access to your information. Employees who violate our Privacy Policy will be subject to our normal disciplinary action. 5. to remove your name from our mailing list whenever requested by our customers. In addition, we will monitor ourselves to ensure customer privacy is respected and will conduct our business in a manner that fulfills our promise where and whenever we do business.
Shipping Policy
To make your shopping experience more dependable and affordable, Ecoclear Solutions Corp. utilizes the reliable services of USPS, FedEx, UPS and DHL to ship your order. A carrier is chosen depending on the products ordered, total weight and the destination of your order.
Orders placed Monday thru Friday before 12:00 p.m. PST will be processed the same business day.
Orders placed Monday-Friday after 12:00 p.m. PST, Saturdays, Sundays and Federal Holidays will be processed the next business day.
For customers who require express shipping services, please contact us at 877 813-1377.
All time frames are estimated. They will depend on item availability, order time placed and shipping service providers. They do not represent any guarantee.
If you request that your delivery address be adjusted after the order has shipped you will be required to pay the additional fee incurred for re-routing.